Managing Stakeholder Relationships in an E-Government Project

نویسندگان

  • Calvin Meng Lai Chan
  • Shan Ling Pan
  • Chee-Wee Tan
چکیده

Typical e-government projects, especially government-to-citizen applications, often involve multiple stakeholders. However, there is a lack of literature that addresses how government agencies can manage the stakeholder relationships in such projects. In this paper, stakeholders theory is used to look at how these relationships was managed in an e-government project, providing a perspective on stakeholder relationships management in e-government projects. This paper can also serve as a reference for practitioners to more holistically identify their stakeholders and manage their stakeholder relationships.

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تاریخ انتشار 2003